Are you an existing customer and need some additional support check out our FAQs:
My Credit Card is due to expire, will I get a new one?
There is no impact on your Credit Card as a result of the announcement. If your Credit Card is due to expire you will receive a new card. We are committed to keeping customers updated if circumstances change.
I receive a 1% cash reward for all grocery and online purchases I make on my KBC Credit Card. What will happen to the cash rewards if my Credit Card is transferred?
There is no immediate impact on your Credit Card rewards as a result of the announcement.
Should your account be transferred, Bank of Ireland may update your terms and conditions. Any changes to your terms and conditions must be made in line with all regulatory and contractual obligations, including providing you with sufficient notice of these changes.
Will my repayment date stay the same?
There will be no change to your current payment date. It is expected that your repayment date will remain the same but Bank of Ireland will be in touch with more details should your Credit Card transfer.
Will my payment methods stay the same?
Bank of Ireland will be in touch closer to the time with details on how to pay your new Credit Card.
Can I continue to make my Credit Card payments from my KBC Current Account?
For now you can continue to make payments as normal.
I have recurring payments on my KBC Credit Card, what do I need to do?
If you have payments or recurring payments from your KBC Credit Card (e.g., VHI subscription, Netflix) you should contact the service provider after your card has transferred to ensure the payments have been set up correctly.